Here's exactly what happens when a customer can't reach you.
No black box. No magic. Five clear touchpoints that turn a missed call into a booked job.
Missed call detection
The moment a call rings out, ClientForge picks it up. No app for you to open. No button to press. It happens in the background, every time.
Instant SMS reply
Within seconds, the caller gets a text from your business number. It's friendly, it sounds like you, and it asks what they need. Most customers reply before they even think about ringing the next bloke.
AI bot qualifies the lead
The bot asks the questions you'd ask: what's the job, what's the address, how urgent is it. It handles the back-and-forth so you don't have to thumb-type while you're under a sink.
Auto-booking or human handover
If it's a clean fit, the bot drops a calendar link and the job lands in your diary. If it's complex, urgent, or unusual, you get a notification with the full conversation so you can call back informed.
Follow-up if no response
If the lead goes quiet for 24 hours, the system sends one polite follow-up. No spam. No nagging. Just one more chance to win the job.
What's inside ClientForge.
We're upfront about the moving parts. Here's what's running under the hood:
- Missed-call workflow engine
- AI conversational bot trained for Australian trades
- SMS gateway via Australian Twilio numbers
- Calendar integration with auto-booking
- Opt-out compliance handler (Spam Act 2003)
- Custom CRM pipeline with job-stage tracking
- Full conversation history per lead
- Dashboard and reporting
What you do.
You answer the calls you can. We handle the ones you can't. You get bookings.
That's the deal. No dashboards to check daily. No new app to learn. The leads just show up in your calendar, and your phone tells you when to act.
Your own ClientForge login.
Every client gets their own branded ClientForge dashboard at app.clientforge.com.au. Manage leads, read conversations, check the calendar, pull reports — all in one place, from the ute or the office.
For every month you don't have this, you're leaving $2,500 on the table.
15-minute demo. We show you the system catching a live missed call. No pitch deck.